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Posted: Sunday, November 5, 2017 12:05 AM


Director - Table Games

The Table Games Director is responsible for leadership, direction and coordination of Table Games while monitoring and assuring that procedures are in accordance with internal controls and I.R.G.C. rules and regulations.
List of the job’s most important functions and responsibilities.
•Provide exceptional guest service to all customers.
•Coordinates, directs and assists Shift Mangers and Floor Supervisors in Table Games operation, including the evaluation of Table Games personnel in areas of policies, procedures and job performance.
•Responsible for training and development of department personnel.
•Interviews applicants and makes hiring determinations. Makes employee discipline and termination decisions.
•Administers and completes employee personnel paperwork (scheduling, vacation request, disciplinary notices, etc).
•Recommends revisions and/or additions to department policies and procedure in order to improve Table Games operations and/or performance.
•Supervise and maintains integrity of Table Games equipment activity and promotions.
•Reviews daily table game and poker financial information.
•Responsible for developing and monitoring department budget on a monthly basis.
•Remain abreast of current and new games and technical advances and standards.
•Maintains excellent relationships with vendors, staying informed of games and related product performance.
•Ensure that all Table Games operations are in compliance with the companies and gaming policies, procedures and regulations.
•Investigates variances in win percentages according to regulated parameters.
•Consistently maintains appropriate scheduling to satisfy the volume of table activity.
•Handle and address guest complaints and/or concerns.
•Work closely with General Manger and Department management to ensure effective and efficient operation of all areas of the business.
•Serve as periodic Manager on Duty (MOD), responsible for the direct supervision of all Casino operations and conduct of Casino employees while on duty.
List the knowledge, skills, experience required/preferred for this job:
•Detail oriented with excellent leadership, communication, service and organizational skills.
•Demonstrated skill/experience in analytical tools/analysis and a mathematical proficiency.
•Must have knowledge and learn rules of all games and all set of services rendered by the different games/equipment suppliers.
•Must have strong knowledge of casino internal controls, company policies and procedures.
•Must have demonstrated good judgment and decision making skills in high pressure situations.
•Must be willing/able to work a varied work schedule in order to lead a 24/7 operation, including nights, weekends, and holidays.
•Strong computer skills with demonstrated ability utilizing MS Office applications.
•BA Degree in Business or related field required or equivalent work experience.
• Minimum of 5 years experience in Table Games Management.
Contact Information
Grand Falls Casino and Golf Resort
1415 Grand Falls Blvd
PO Box 38
Larchwood, IA 51241
Phone: 712.777.7777, ext. 3650

• Location: Sioux Falls

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